MiltenyiBiotecoffersservicecontractsaimedatmeetingtheneedsofresearchusers.Theservicecontractsincludetechnicalsupportandannualpreventivemaintenanceprogramstoensuremaximumperformanceofthegentle
MACSDissociatorsovertime.
Choosetheappropriatelevelofsupport:
- FullServiceContract:TheFullServiceContractincludescomprehensiverepairandtechnicalsupportservices.Allincludedserviceswillbeprovidedasreturn-to-depotservicesexclusively.Sparepartsarereplacedatnochargeforallnecessaryrepairs.Servicecostssuchaslabor,costsofshipmentandhandlingassociatedwiththereturn-to-depotservicearecovered.
- FullServicePremiumContract:InadditiontotheFullServiceContract,aloanerinstrumentwillbeprovided,ifyourinstrumentmustbereturnedtodepotforrepair.